Terms and Conditions

Please read the terms and conditions displayed before using the Sherwal website. By using the Sherwal website, you are deemed to have read the terms and conditions and be bound by them.



We are committed to protecting the privacy of all our customers. Sherwal will not give out any of your personal information or contact details except where needed to deliver a product or service your order.

Any information we collect is to ensure that we are able to fulfill your requirements and deliver a personalized and hassle free shopping experience. However, we must fully cooperate, should a situation arise, where we are required by law or statutory obligation or legal process to provide information about a customer. If you have purchased from our store or subscribed to our newsletters, we will update you viae-mail of new product arrivals, features or special offers.


Change Personal Information:

If for any reason you are concerned that the personal information held by Sherwal is not correct, please visit our website. “Log & Sign in” on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details and Shipping Details. You may change; delete or edit saved credit card details as well as shipping/billing address each time you make a purchase.

If you prefer, you may always email and we will amend your personal details upon your request.




When you place an order to purchase a product from Sherwal, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent.

The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with Sherwal.




Egypt regional site: prices are shown in EGP and will be charged in EGP, even if the currency converter tool is applied to show the conversion rate in an alternate currency.



Sherwal list products for sale on its website as indicated.

Whilst we use our best endeavors to fulfill such orders, we cannot be held responsible if the products are not available at a given point in time. Not all items listed online are necessarily available in store.




Sherwal store assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.




Alterations to Terms & Conditions:

We reserve the right to make changes to our website, policies, terms and conditions at any time. 

The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided